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Kawan-Kawan Saya! ^_^

Thursday, December 3, 2009

:::3rd day:::

Today i was given a task to create 'how to understand your electricity bill' flyer whereby i should put myself in a customer's shoes in order as a customer, what i want to know about the electricity bill. i was labelling each content of the electricity bill that i want to know by the help of some information from other friends/staff in the office. From this task, i learn how to enhance customer satisfaction towards our services. By creating this flyer, it is easier for customer to understand well about their bill. i spend lots of time in doing this haiyoohh..i've don't hv enuf tyme so i leave it and will continue it tomorrow..;)

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